Our dedicated staff is here to serve you.
Retirement Staff
Susana Baltazar
Executive Director
Responsible for the overall administration of the Springfield Retirement System with over 30 years of experience in the retirement field. Available for private retirement counseling sessions and employer group education seminars.
Direct Line: 413-787-6902
Teresa M. D’Agostino
Deputy Director
Assistant to the Executive Director and assists in the day-to-day operations. Responsible for overseeing office projects and available to answer Membership questions.
Direct Line 413-750-2809
Email: tdagostino@springfieldcityhall.com
James O'Brien
Office Manager
Responsible for the overall daily operations of the office and for providing members and retirees general retirement information.
Direct Line: 413-787-6903
Eugene D'Angelo
System Accountant
Responsible for the monthly accounting, monthly reporting to P.E.R.A.C. and the Annual Report.
Direct Line: 413-787-6091
Jonathan Martin
Member Services Coordinator
Responsibilities include the processing of new members, requests for transfers, buybacks and refunds. Available to answer membership questions.
Direct Line: 413-784-4833
Flora Main
Payroll Administrator
Responsible for processing the Monthly Payroll for Retirees and Survivors. Available to answer Membership questions.
Direct Line: 413-787-6901
Sabin Fallon
Member Services Representative/Disability Coordinator
Responsible for processing Benefit Calculations and processing Disability Retirement applications. Available to answer Membership questions.
Direct Line: 413-787-6905
Alfredo Vivenzio
Board Attorney
Board Attorney since 2003
Direct Line: 413-218-9446