Retirement Staff

Our dedicated staff is here to serve you.

Susana Baltazar

Executive Director

Responsible for the overall administration of the Springfield Retirement System with over 30 years of experience in the retirement field. Available for private retirement counseling sessions and employer group education seminars.

Direct Line: 413-787-6902

Judy L. Dziobek

Deputy Director

Assistant to the Executive Director, responsible for the processing of new employees, requests for transfers, creditable service, buybacks, military service, members contributions and Board elections. Available for private retirement counseling sessions.

Direct Line: 413-787-6905

Eileen P. Hanley

Pension Distribution Manager

Works for the Springfield Retirement System since January 2012. Prior to the Retirement office Eileen worked for the City Treasurer’s Office for over 30 years. Responsibilities include: monthly processing of pension payments, federal tax, direct deposits, verification of dependent allowance, monitoring of workers compensation offsets and annual benefit verification forms.

Direct Line: 413-787-6901

Teresa M. D’Agostino

Director of Member Services

Responsible for processing refunds on a monthly basis, reporting all refund requests to the Springfield Retirement Board, Department of Revenue and City Departments. Available to answer calls concerning refunds, transfers to other Systems, Rollovers and general membership and retirement questions.

Direct Line 413-750-2809

Eugene D’Angelo

System Accountant

Responsible for the monthly accounting, monthly reporting to P.E.R.A.C. and the Annual Report.

Direct Line: 413-787-6091

James O'Brien

Office Manager

Responsible for the overall daily operations of the office and for providing members and retirees general retirement information.

Direct Line: 413-787-6903

Jonathan Martin

Member Services Coordinator

Responsibilities include general membership information and assisting in the day-to-day operations. Available to answer calls concerning general membership.

Direct Line: 413-787-4833

Alfredo ViVenzio


Board Attorney since 2003

Direct Line: 413-218-9446